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Shipping and Freight Services
Metro Areas – Capital Cities (Monday - Friday)
VIP (Non-Bulky) - $209 excl. GST
- 3 Hour Delivery
- Orders must be placed between 7am – 3pm for same day VIP delivery
4 HOUR DELIVERY (Non-Bulky) - $59 excl. GST
- Express 4 hour service to Sydney, Melbourne, Brisbane, Adelaide, and Perth Metro areas
- Orders must be placed between 7am – 12pm for same day delivery
SAME DAY DELIVERY (Bulky) - $249 excl. GST
- Same day service to Sydney, Melbourne, Brisbane, Adelaide, and Perth Metro areas
- Orders must be placed before 10am for same day delivery
NEXT DAY (Non-Bulky) - $39 excl. GST
- Next day delivery
- Orders must be placed before 4pm
NEXT DAY (Bulky) - $145 excl. GST
- Next day delivery
- Orders must be placed before 4pm
Jaybro will, in it's absolute discretion, determine the shipping and freight rates applicable to each order. The prices quoted above may be revised at any time.
Regional Areas (Monday - Friday)
Country Regions – Australia Wide
- Regional freight prices vary depending on location and weight. Our customer service team will contact you after placing the order with a freight cost.
- Approximately 1-3 days delivery
Click & Collect (Monday - Friday)
- Orders will be ready for collection 3 hours from time order is placed
- Orders must be placed before 2pm for same day collection
- Collection times are between 7am - 4pm (excluding Smithfield, Maidstone, Crestmead & Stapylton)
- Please call Customer Service on 1300 885 364 before collecting from the following warehouses: Smithfield, Maidstone, Crestmead & Stapylton
Choose to pick up during checkout and collect your items from one of your distribution centres. Jaybro has a streamlined the order to delivery process which is designed to make life easier for you.
ADDITIONAL FREIGHT CHARGES MAY APPLY
Heavy, bulky or awkward items may incur additional freight costs, if this applies to your order you will be contacted before your order is processed. Below are some products and instances when extra freight charges may apply.
- When unloading at customers premises or site in excess of 45 minutes for bulky deliveries
- Plastic and concrete barriers
- Orders of large/heavy items in a bulk quantity
- Items with a steel or concrete construction
- Perimeter and crowd control fencing and fencing packages
- Items that are not considered a two-man lift
- Deliveries outside of our metro delivery radius
- Pits and Grates
SAME/NEXT DAY SHIPPING EXCEPTIONS
Whilst Jaybro aims to have stock of all item we sell onhand in every Jaybro location across Australia and New Zealand, there are occasions when this is not possible, for example, a custom made item that requires manufacture time or items that are inbound to Jaybro.
If you select same day or next day delivery and for whatever reason, your item cannot ship, you will be contacted by a Jaybro customer service team member.
Our 4 Hour Delivery service excludes heavy, bulky and custom items such as coir logs, barriers, geosynthetics or custom printed mesh. Orders must be placed between 7am – 12pm for same day delivery
Our VIP Delivery service weight limit is 150kgs and excludes heavy, bulky and custom items such as coir logs, barriers, geosynthetics or custom printed mesh. Orders must be placed between 7am – 3pm for same day VIP delivery.
Jaybro will, in it's absolute discretion, determine the shipping and freight rates applicable to each order. The prices quoted above may be revised at any time.
